tag:blogger.com,1999:blog-9932612.post-1114092398264749162005-04-21T09:45:00.000-04:002005-04-21T15:39:26.446-04:00

While presiding over a fascinating 4-hour discussion, an upper-level manager asked in exasperation: What, exactly, do you mean when you say that I have to SLOW DOWN! The 4-hour discussion was prompted by two Root Cause Analyses that were presented by their Principal Investigators (PI's) to a group of 30 people who had just gone through 4 days of Root Cause Analysis training. Amongst the

C. Robert Nelmshttp://www.blogger.com/profile/04195874035508484445noreply@blogger.com