It is admittedly gratifying to experience the energy and enthusiasm that accompanies almost all 4-day Latent Cause Experience Classes. It is even more satisfying when I get letters from some of you to tell me of some personal changes that you've made because of the key question:
What is it about the way I am that contributes to my problems?
It'd be easy to "pat myself on the back and say GOOD JOB, Bob."
But that's not how life works, is it?
I don't know about you, but every time I think I'm on top of things, the rug gets pulled out from under me. Sometimes, it comes from the mouth of a client, other times a pitiful seminar performance.
This time, it's been different.
Over the past year, I've had the chance to review more than my normal share of Latent Cause Analysis Reports. I usually see many Mini-LCA's (you send them in order to receive your attendee certificates). But 2009 was different. I've reviewed dozens of your reports, and
The official investigative reports that most of you are writing are very inconsistent (depth, terminology, and format), even within the same site.
Unfortunately, your investigative efforts will be judged based on the reports that you write.
Please understand, that the effectiveness of Failsafe's training will also be judged based on these reports (GULP)!
Although a Latent Cause Analysis can be ultimately successful without ever writing a report, and although an LCA can be an absolute failure and still produce a stellar report, it is a fact that your efforts will be judged almost solely by the reports you write.
The current state of the reports that many (not all) of you are writing is not your fault. It's mine.
I have not placed enough attention to this in the products and services offered by Failsafe, but this is going to change. More than anything last year, I learned the value of consistency; consistency in appearance, quality, terminology, and depth.
For your sake, as well as mine, Failsafe and some of its affiliates are working on a web-based template to guide you through a Latent Cause Analysis. It will require the user to supply specific kinds of information, in a specific order, to help you do a proper ROOTS-based investigation and to generate consistent reports.
Stay tuned................................
